> For the complete documentation index, see [llms.txt](https://help.getweddingos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.getweddingos.com/getting-started/your-role-explained.md).

# Understanding Your Role

WeddingOS has four roles: **Owner**, **Admin**, **Planner**, and **Assistant**. Your role controls what you can see and do.

***

## Owner

Full access to everything — no restrictions. Owners receive notification emails when proposals are signed and when payments are received via Stripe.

All automated emails (lead follow-up sequences, welcome emails, cron-triggered follow-ups) are sent from the owner's connected Gmail account. It's important that the owner has Google connected under Settings → Integrations.

There is typically one owner per agency.

***

## Admin

Nearly identical to Owner. Admins have full access to leads, clients, settings, analytics, financials, and proposals by default. Individual permissions can be adjusted by the owner under Settings → Profiles.

***

## Planner

Planners are focused on execution — working assigned clients day-to-day.

**Planners can:**

* View and manage their assigned leads and clients
* Send emails, manage checklists, timelines, vendors, and documents
* Access the calendar and inbox

**Planners cannot:**

* See leads or clients assigned to other planners
* Access Analytics, Financials, or Settings
* Send proposals (unless granted by an admin)
* See the Payments tab on client detail (unless granted by an admin)

Planners see **My Account** in the nav instead of Settings — this is where they update their name, phone number, and connect their Google account.

***

## Assistant

Same default access as Planner. Assistants are typically used for support staff who help planners but don't own client relationships directly.

***

## Custom Permissions

Owners and admins can grant or restrict individual permissions on a per-user basis. For example, a planner can be given proposal-sending access without being made a full admin.

Manage this under **Settings → Profiles**.

***

## Not sure what role you are?

Your role is shown on your profile. Go to **My Account** (planners) or **Settings → Team** (admins/owners) to check.


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